Veritella — Cluster Manager Expression of Interest

1

About you

Basic details so we can reach you and prepare your engagement letter.

Full legal name *

Phone / WhatsApp *

We coordinate mostly over WhatsApp.

Alternate phone (optional)

Email address *

Date of birth *

Gender (optional)

State of residence *

LGA of residence *

Street address *

We prioritise managers who live in or near the zone they apply for.

2

Where you want to manage

Pick a state, then a zone. You'll see exactly which LGAs that zone covers — this is what you'd own from day one.

Preferred state to manage *

Preferred zone *

Zone0 LGAs to manage

As Cluster Manager for this zone you'll recruit, onboard and manage field agents across these LGAs, and own verification quality and turnaround for the whole zone.

Second-choice zone (optional)

If your first zone is filled, are you open to covering an adjacent zone? *

Yes No

Your local knowledge of this zone *

3

Commitment & availability

This role is full-time. We need to know your real situation so the engagement is clean from day one.

Current employment status *

Can you commit to this as a full-time role, with no other full-time job? *

Yes, I can commit full-time No / not sure

This role cannot be combined with another full-time job. If you can't currently commit full-time, you're welcome to submit anyway — but please be honest here, as it affects whether we can issue an engagement letter.

Earliest start date *

Expected monthly pay (₦) (optional)

Why do you want to lead a Veritella cluster? *

4

Experience & tools

You'll be running a field team on a mobile platform — tell us what you've done and what you have.

Years managing teams or field agents *

Largest team you've managed *

Relevant sector experience (tick all that apply)

KYC / verification Fintech / financial services Field credit / loan recovery Agent / DSA network Logistics / last-mile Field sales ops None of these

Do you own an Android smartphone? *

Yes No

Do you own a laptop? *

Yes No

Main means of getting around your zone *

Link to your CV or LinkedIn (optional but recommended)

Make sure the link is set to "anyone with the link can view".

5

What you'll be measured on

These are the core Cluster Manager KPIs. Read them before you commit.

1

Agent build-out & coverage

Recruit and onboard your zone's target agent headcount, and keep every LGA in the zone with live agent capacity — no dead LGAs.

2

Turnaround & SLA

Keep verifications inside SLA — Standard 3–5 working days, Express 24–48 hours.

3

Quality / first-time-right

Maintain a high QA pass rate and low rejection & manual-review rate on agent submissions.

4

Volume / throughput

Meet your zone's monthly verification volume target as demand routes in across all LGAs.

5

Integrity

Keep tamper alerts, fraud incidents and agent trust penalties below threshold.

6

Agent retention

Keep your active-agent ratio healthy; manage drop-off and re-recruitment proactively.

I understand these KPIs and accept that, if engaged, my performance will be measured against them. *

6

Declaration & consent

The information I've provided is true and accurate to the best of my knowledge. * I consent to Veritella Services Limited collecting and processing my personal data for recruitment purposes, in line with the Nigeria Data Protection Act 2023. *

Cluster Manager — Expression of Interest

About you

Where you want to manage

Commitment & availability

Experience & tools

What you'll be measured on

Declaration & consent

Thank you — we've got it.